Willow Street Cafe — Cafe in Chemainus

Reviews of Willow Street Cafe

• Miguel

  Added 2016.09.04

  Met a friend for coffee. Good coffee, friendly staff, really nice old building
• Evan

  Added 2015.08.10

  A little bit pricey, but the food is great and arrives very quickly.
• Grace

  Added 2014.12.02

  Great food. Nice atmosphere. Friendly staff. Great coffee.
• Matthew

  Added 2013.06.05

  Delicious foods made fresh in house, great coffee, rustic country setting in the quaint town of Chemainus. The perfect spot to refuel.
• Xavier

  Added 2013.04.15

  Cute atmosphere and appealing options, but the food was overpriced and average in taste and presentation. Pop was included in the kids' menu deal, but we were charged extra without notice after one of our kids ordered San Pellegrino pop. All of this would have been forgivable, if not for the terrible behavior of the man I assumed to be a co-owner of the restaurant. We knew we were cutting it close when we ordered our food, so when it got close to the time we needed to get in line for the ferry, we asked if we could get the food to go when it was ready. They brought it out to us and we left, but when we got to the car we realized they had only given us half the order. I went back in to get the other half, making no complaint, but simply letting them know what had happened. The hired staff were friendly and apologetic and all was well. Then the aforementioned owner started making veiled statements, saying things like "Customers shouldn't complain when they were told in the first place how long things would take." He was saying these things only a few feet away from me, and to my surprise, I realized that he was referring to me! I asked him to please not complain about me, right in front of me, particularly since I had in fact NOT complained, but had simply come back to retrieve my food. He then quickly backpedaled, saying something like, "Oh, don't listen to me, I just talk. My partner and I get pretty busy running things," but it was too late. Even if I *had* complained, his response as an owner/manager was completely out of line and unprofessional. It was after we left that we opened our to-go boxes to find burnt quiche, burnt grilled cheese, and bland pea soup. An $80 mistake. :-(